CSI’s On Campus Services

COVID-19 has reshaped the world, but it has not stopped CSI and our student community. Since the start of the pandemic in March 2020, our goal was to stay connected to our membership and deliver the CSI experience virtually. CSI offered student relief initiatives and funding, provided support services, delivered diverse programming, and moved the majority of our team to a work from home model.

We will transition back to campus and rediscover what the full CSI experience will be in this post pandemic climate

While the pandemic has changed how we operate, we will transition back to campus and rediscover what the full CSI experience will be in this post pandemic climate. Modifications to service offerings will be intentional, and operations will be introduced to on campus in a phased approach. This transition will begin over the coming months.

PHASE 1:

Under Phase 1, CSI’s goal is to reintroduce on campus services to the student body on the Doon, Cambridge, and Waterloo Campuses. These services will be heavily modified, and every attempt will be made to limit in-person social interaction. Additionally, planned live-events and on-campus activities will increase, as appropriate.

PHASE 2:

Under Phase 2, CSI will begin offering on-campus dinning through our food service outlets at the Doon campus. Services, events, and programing will continue to expand at Doon, Cambridge, and Waterloo and will be formally reintroduced at DTK, Guelph, Brantford to maintain a more frequent schedule.

PHASE 3:

The ultimate goal of this phase is to have a full return to services with no limitations. CSI has forever been changed by this pandemic. Having strived to find new ways of servicing students in a virtual medium, we’re looking forward to continue servicing students in a fuller way with both in person and virtual offerings moving forward.

Learn More: Plans to Reopen CSI’s Spaces According to Each Campus

On Campus Services Reopening Plan

Checkmarks (✅) in this table denote on campus representation of the identified service based on applicable locations.

CSI SERVICE
PHASE 1:
FALL 2021
PHASE 2:
WINTER 2022
PHASE 3:
FULL OPERATIONS
General Inquiries ✅ ✅ ✅
Health Plan Inquiries ✅ ✅ ✅
Orientation Activities ✅ ✅ ✅
Graduation Photos Off-site ✅ ✅
Food Bank Pickups ✅ ✅ ✅
Frosh Kit Distribution ✅ ✅ ✅
Employment Opportunities ✅ ✅ ✅
Grocery Runs (CSI Shuttle) ✅ ✅ ✅
On and Off Campus Events Virtual and off-site Virtual and in person Virtual and in person
Educational Fund Virtual Virtual ✅
Student of the Month Virtual Virtual ✅
Clubs and Societies Activities Virtual Virtual and Off-Site ✅
Modified Shuttle Operations ❌ ✅ ✅
Pita Pit (Doon Campus) ❌ ✅ ✅
Dining Entertainment ❌ ✅ ✅
Campus Gaming Services ❌ ✅ ✅
Vendor Booth Program ❌ ❌ ✅
Health Care Practitioners ❌ ❌ ✅
The Venue Dining Services ❌ ❌ ✅
Please note that this plan is subject to change.

CSI Service Area Operational Hours

CSI strives to offer exceptional service to all Conestoga College students regardless of what campus they attend. The services offered in the above table will be offered at all applicable campuses within the timeframe indicated and supported with on campus representation at the following CSI locations:

Doon Campus

CSI LOCATION
PHASE 1:
FALL 2021
PHASE 2:
WINTER 2022
PHASE 3:
FULL OPERATIONS
CSI Main Office Monday-Friday
8:30am-4:30pm		 Monday-Friday
8:30am-8:30pm		 Monday-Friday
8:30am-8:30pm
Food Bank Pick up appointments only Pick up appointments only Monday-Friday
8:30am-4:30pm
Service Hub Closed* To be
determined		 To be
determined
Leadership Office Closed Appointment only Monday-Friday
8:30am-4:30pm
Pita Pit Closed Monday-Friday
9:00am-4:00pm		 Monday-Friday
9:00am-4:00pm
Gaming Lounges (The Den and ATS) Closed Monday-Friday
9:00am-4:00pm		 Monday-Friday
9:00am-4:00pm
Shuttle Service Closed Monday-Friday
8:00am-6:00pm		 Monday-Friday
8:30am-6:00pm
Wellness Office Closed Closed Monday-Friday
8:30am-4:30pm
The Venue Closed Closed Monday-Friday
11:00am-6:00pm

*The Service Hub will be used as the pick up location for CSI Frosh Kits; however, regular services will not be offered out of this location.

Please note that this plan is subject to change.

Cambridge and Waterloo Campuses

CSI LOCATION
PHASE 1:
FALL 2021
PHASE 2:
WINTER 2022
PHASE 3:
FULL OPERATIONS
Service Desk Monday-Friday
8:30am-4:30pm		 Monday-Friday
8:30am-6:00pm		 Monday-Friday
8:30am-6:00pm
Gaming Lounge Closed Monday-Friday
8:30am-6:00pm		 Monday-Friday
8:30am-6:00pm
Shuttle Service (Cambridge only) Closed Monday-Friday
8:00am-6:00pm		 Monday-Friday
8:30am-6:00pm
Please note that this plan is subject to change.

Guelph, Brantford and
Downtown Kitchener Campuses

CSI LOCATION
PHASE 1:
FALL 2021
PHASE 2:
WINTER 2022
PHASE 3:
FULL OPERATIONS
Service Desk Closed Monday-Friday
8:30am-6:00pm		 Monday-Friday
8:30am-6:00pm
Please note that this plan is subject to change.